Outsourcing questions | Turnaround outsourcing

Outsourced bookkeeping & accountancy services

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Why use Turnaround? your UK outsourcing partner Reduce your operating costs by up to 50%... more >> Outsourcing your bookkeeping is fast and easy... more >> Flexible price plans tailored to your needs... more >> Contact us now to arrange your FREE trial... more >>

Do I need to invest in a scanner? Yes. However, the majority of office photocopiers also have built-in scanning which may be suitable for you. It may even be the case that your client has already sent you source documents in scanned form. If you do need a scanner, these are available for purchase from as little as £250. Is it time consuming to scan documents? Scanning can be very efficient. It is possible to scan on average four to five days worth of bookkeeping work in two hours. By scanning documents, an electronic filing system is created, allowing ease of access for future retrieval and management. This is a move towards a paperless office. Do you offer a free trial period? Yes! We offer a FREE, no-obligation trial period based on agreed work. This is an excellent introduction to outsourcing and will give you confidence in the quality of service we can provide you. Please contact us to arrange your free trial. What are your pricing options? We offer flexible pricing on our outsourcing services. Please click here for more details. Will my client be aware that work has been outsourced? No, unless you tell them. We will have no communication with your client and effectively we are acting as an extension to you accounting team. We will sign a confidentiality agreement with you and you will be our only point of contact in the process. What impact will outsourcing have on my staff? It is a known fact that UK accountancy firms struggle to find resources for bookkeeping. Outsourcing gives you the opportunity to expand your practice, giving your current staff the opportunity to move up the value chain whilst focusing on more complex activities. Can we trust you not to take away our clients? Turnaround will sign a confidentiality agreement, ensuring that we will have no contact with your client and no solicitation. All communications from our staff in India will be directly with you. Our role is to function as an extension of your accounting team and to act only under your instructions. Is it easy to terminate the service with Turnaround? Yes. Depending on the contract signed, our notice periods range from one to three months. Your Outsourcing Questions What are the benefits of outsourcing? There are many benefits of outsourcing your bookkeeping and accountancy services. Please see our page on the benefits of outsourcing. How can you ensure the quality of the work? Our interview process is extensive ensuring employees match the skill set to deliver a high quality service. We invest in our people with internal training, development and excellent remuneration packages, resulting in high staff retention and the necessary continuity that is essential to your needs. For more on this, please click here. Will my data be safe and secure? Yes. Please see our page on data protection and security. What accounting software will your bookkeepers in India be using? Our bookkeepers will use whatever software you specify (e.g., Sage, QuickBooks). How will I communicate with your staff in India? For your convenience, we have dedicated UK phone numbers that link you directly to India, together with email correspondence. Do you provide a report of hours / transactions worked on a job? Yes. We will provide a productivity report detailing the number of hours our bookkeepers have worked on each specific job for hourly-based work. If our work is billed on a transaction-basis, a detailed report of transactions processed for each of your clients is provided.

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